Turn around & Shipping times
All our items are bespoke to your requirements and are made to order therefore can take between 3-4 weeks at the moment also due to covid - 19 to produce and send.
Your order will be dispatched from the Essex, United Kingdom. Due to customs, legal, regulatory and/or other restrictions, some of our products may not be available to certain destinations outside the United Kingdom. We reserve the right to define what can be delivered to which destination. We send our items via an 24 hour courier but please allow 5 - 7 working days for delivery.
Due to new courier charges if your postal code is not in mainland UK you will be subject to additional postage charges.
'Delivery to Channel Islands, Isle of Man, Northern Ireland, Scilly Islands and the Scottish Highlands and Islands are dispatch with two day delivery service only.
Scottish Highlands - AB36-38, AB55-56, FK17-21, IV1-39, IV52-54, IV63, KW1-14, PA21-40, PH19-26, PH30-41, PH49-50 Scottish Islands - HS1-9, IV40-51, IV55-56, KA27-28, KW15-17, PA20, PA41-49, PA60-78, PH42-44, ZE1-3'
We do post to Ireland. Please contact us for more information.
Please note that your order may be subject to import duty and we cannot be held responsible for any import taxes or fees incurred on your order.
Due to regulations in relation to certain couriers, we kindly ask every customer to thoroughly check every package they receive from us before signing from any third party courier. Should any package be unfit for delivery, please contact us immediately and we will investigate and amend the issue as soon as possible.
If you order appears to be damaged/wrong we will require full photos of the packaging and item. We do not take responsibility for damages/issues if you fail to provide photos.